How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.

What is your Liberty Reserve Account Number?

Our Liberty Reserve account number is: U7197207 Our system can automatically accept Liberty...

Can you migrate/move my web site for me from my existing host for FREE?

Yes, we can do this for you for FREE. Simply contact our support department with the following...

Will I get any Free SSL certificate? Or can you install a paid SSL certificate for me?

Yes, we provide FREE self-signed certificates to all our customers. These works just like any...