How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Hai trovato utile questa risposta?

 Stampa Articolo

Leggi anche

Do you accept all payment methods ? If not what options do I have?

Yes we accept all major credit cards, debit cards, Paypal, Bank Transfers (in some countries) and...

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.

How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...

Do you accept international credit cards or debit cards?

Yes, we accept all international credit cards and debit cards. We even accept virtual or prepaid...

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...